{"id":1055,"date":"2019-05-09T11:14:18","date_gmt":"2019-05-09T09:14:18","guid":{"rendered":"https:\/\/www.lni-swissgas.eu\/en\/?page_id=1055"},"modified":"2019-12-05T08:50:29","modified_gmt":"2019-12-05T08:50:29","slug":"support","status":"publish","type":"page","link":"https:\/\/www.lni-swissgas.eu\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h2>Nous sommes pr\u00eats \u00e0 vous aider !<\/h2>\n<p>Que ce soit pour un conseil, une installation, une maintenance ou un d\u00e9faut, nous sommes pr\u00eat \u00e0 r\u00e9pondre \u00e0 vos questions, analyser vos besoins et \u00e0 vous assister, en vous proposant des solutions de service adapt\u00e9s.<\/p>\n<p>&nbsp;<\/p>\n<form enctype=\"multipart\/form-data\" class=\"support-form\" method=\"post\" id=\"support\" data-abide novalidate>\n    <div data-abide-error class=\"alert callout\" style=\"display: none;\">\n        <p>Erreur de validation du formulaire<\/p>\n\n    <\/div>\n\n    <div class=\"callout mail-message-ok\" style=\"display: none;\">\n        <p>Merci ! Votre demande a \u00e9t\u00e9 envoy\u00e9e correctement.<br \/>\nNous vous contacterons d\u00e8s que possible.<\/p>\n\n    <\/div>\n    <div class=\"alert callout mail-message-error\" style=\"display: none;\">\n            <\/div>\n\n    <div class=\"form-fields\">\n\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"company-wrapper\">\n            <label>Soci\u00e9t\u00e9*\n                <input type=\"text\" name=\"Company\" id=\"company-field\" placeholder=\"\" required>\n                <span class=\"form-error\">Champ Obligatoire<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"person-wrapper\">\n            <label>Personne \u00e0 contacter*\n                <input type=\"text\" name=\"Contact_person\" id=\"person-field\" placeholder=\"\" required>\n                <span class=\"form-error\">Champ Obligatoire<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"email-wrapper\">\n            <label>Email*\n                <input type=\"email\" name=\"Email\" id=\"email-field\" placeholder=\"\" required pattern=\"email\">\n                <span class=\"form-error\">Champ obligatoire et adresse email valide<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"phone-wrapper\">\n            <label>Num\u00e9ro di t\u00e9l\u00e9phone*\n                <input type=\"tel\" name=\"Phone\" id=\"phone-field\" placeholder=\"\" required>\n                <span class=\"form-error\">Champ Obligatoire<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"country-wrapper\">\n            <label>Pays*\n                <select name=\"Country\" id=\"country-field\" required>\n                  <option value=\"\" selected>Selectioner le pays<\/option><option value=\"Afghanistan\" >Afghanistan<\/option><option value=\"Albania\" >Albania<\/option><option value=\"Algeria\" >Algeria<\/option><option value=\"American Samoa\" >American Samoa<\/option><option value=\"Andorra\" >Andorra<\/option><option value=\"Angola\" >Angola<\/option><option value=\"Anguilla\" >Anguilla<\/option><option value=\"Antarctica\" >Antarctica<\/option><option value=\"Antigua and Barbuda\" >Antigua and Barbuda<\/option><option value=\"Argentina\" >Argentina<\/option><option value=\"Armenia\" >Armenia<\/option><option value=\"Aruba\" >Aruba<\/option><option value=\"Australia\" >Australia<\/option><option value=\"Austria\" >Austria<\/option><option value=\"Azerbaijan\" >Azerbaijan<\/option><option value=\"Bahamas\" >Bahamas<\/option><option value=\"Bahrain\" >Bahrain<\/option><option value=\"Bangladesh\" >Bangladesh<\/option><option value=\"Barbados\" >Barbados<\/option><option value=\"Belarus\" >Belarus<\/option><option value=\"Belgium\" >Belgium<\/option><option value=\"Belize\" >Belize<\/option><option value=\"Benin\" >Benin<\/option><option value=\"Bermuda\" >Bermuda<\/option><option value=\"Bhutan\" >Bhutan<\/option><option value=\"Bolivia\" >Bolivia<\/option><option value=\"Bosnia and Herzegovina\" >Bosnia and Herzegovina<\/option><option value=\"Botswana\" >Botswana<\/option><option value=\"Brazil\" >Brazil<\/option><option value=\"British Indian Ocean Territory\" >British Indian Ocean Territory<\/option><option value=\"British Virgin Islands\" >British Virgin Islands<\/option><option value=\"Brunei\" >Brunei<\/option><option value=\"Bulgaria\" >Bulgaria<\/option><option value=\"Burkina Faso\" >Burkina Faso<\/option><option value=\"Burma (Myanmar)\" >Burma (Myanmar)<\/option><option value=\"Burundi\" >Burundi<\/option><option value=\"Cambodia\" >Cambodia<\/option><option value=\"Cameroon\" >Cameroon<\/option><option value=\"Canada\" >Canada<\/option><option value=\"Cape Verde\" >Cape Verde<\/option><option value=\"Cayman Islands\" >Cayman Islands<\/option><option value=\"Central African Republic\" >Central African Republic<\/option><option value=\"Chad\" >Chad<\/option><option value=\"Chile\" >Chile<\/option><option value=\"China\" >China<\/option><option value=\"Christmas Island\" >Christmas Island<\/option><option value=\"Cocos (Keeling) Islands\" >Cocos (Keeling) Islands<\/option><option value=\"Colombia\" >Colombia<\/option><option value=\"Comoros\" >Comoros<\/option><option value=\"Cook Islands\" >Cook Islands<\/option><option value=\"Costa Rica\" >Costa Rica<\/option><option value=\"Croatia\" >Croatia<\/option><option value=\"Cuba\" >Cuba<\/option><option value=\"Cyprus\" >Cyprus<\/option><option value=\"Czech Republic\" >Czech Republic<\/option><option value=\"Democratic Republic of the Congo\" >Democratic Republic of the Congo<\/option><option value=\"Denmark\" >Denmark<\/option><option value=\"Djibouti\" >Djibouti<\/option><option value=\"Dominica\" >Dominica<\/option><option value=\"Dominican Republic\" >Dominican Republic<\/option><option value=\"Ecuador\" >Ecuador<\/option><option value=\"Egypt\" >Egypt<\/option><option value=\"El Salvador\" >El Salvador<\/option><option value=\"Equatorial Guinea\" >Equatorial Guinea<\/option><option value=\"Eritrea\" >Eritrea<\/option><option value=\"Estonia\" >Estonia<\/option><option value=\"Ethiopia\" >Ethiopia<\/option><option value=\"Falkland Islands\" >Falkland Islands<\/option><option value=\"Faroe Islands\" >Faroe Islands<\/option><option value=\"Fiji\" >Fiji<\/option><option value=\"Finland\" >Finland<\/option><option value=\"France\" >France<\/option><option value=\"French Polynesia\" >French Polynesia<\/option><option value=\"Gabon\" >Gabon<\/option><option value=\"Gambia\" >Gambia<\/option><option value=\"Georgia\" >Georgia<\/option><option value=\"Germany\" >Germany<\/option><option value=\"Ghana\" >Ghana<\/option><option value=\"Gibraltar\" >Gibraltar<\/option><option value=\"Greece\" >Greece<\/option><option value=\"Greenland\" >Greenland<\/option><option value=\"Grenada\" >Grenada<\/option><option value=\"Guam\" >Guam<\/option><option value=\"Guatemala\" >Guatemala<\/option><option value=\"Guinea\" >Guinea<\/option><option value=\"Guinea-Bissau\" >Guinea-Bissau<\/option><option value=\"Guyana\" >Guyana<\/option><option value=\"Haiti\" >Haiti<\/option><option value=\"Honduras\" >Honduras<\/option><option value=\"Hong Kong\" >Hong Kong<\/option><option value=\"Hungary\" >Hungary<\/option><option value=\"Iceland\" >Iceland<\/option><option value=\"India\" >India<\/option><option value=\"Indonesia\" >Indonesia<\/option><option value=\"Iran\" >Iran<\/option><option value=\"Iraq\" >Iraq<\/option><option value=\"Ireland\" >Ireland<\/option><option value=\"Isle of Man\" >Isle of Man<\/option><option value=\"Israel\" >Israel<\/option><option value=\"Italy\" >Italy<\/option><option value=\"Ivory Coast\" >Ivory Coast<\/option><option value=\"Jamaica\" >Jamaica<\/option><option value=\"Japan\" >Japan<\/option><option value=\"Jersey\" >Jersey<\/option><option value=\"Jordan\" >Jordan<\/option><option value=\"Kazakhstan\" >Kazakhstan<\/option><option value=\"Kenya\" >Kenya<\/option><option value=\"Kiribati\" >Kiribati<\/option><option value=\"Kosovo\" >Kosovo<\/option><option value=\"Kuwait\" >Kuwait<\/option><option value=\"Kyrgyzstan\" >Kyrgyzstan<\/option><option value=\"Laos\" >Laos<\/option><option value=\"Latvia\" >Latvia<\/option><option value=\"Lebanon\" >Lebanon<\/option><option value=\"Lesotho\" >Lesotho<\/option><option value=\"Liberia\" >Liberia<\/option><option value=\"Libya\" >Libya<\/option><option value=\"Liechtenstein\" >Liechtenstein<\/option><option value=\"Lithuania\" >Lithuania<\/option><option value=\"Luxembourg\" >Luxembourg<\/option><option value=\"Macau\" >Macau<\/option><option value=\"Macedonia\" >Macedonia<\/option><option value=\"Madagascar\" >Madagascar<\/option><option value=\"Malawi\" >Malawi<\/option><option value=\"Malaysia\" >Malaysia<\/option><option value=\"Maldives\" >Maldives<\/option><option value=\"Mali\" >Mali<\/option><option value=\"Malta\" >Malta<\/option><option value=\"Marshall Islands\" >Marshall Islands<\/option><option value=\"Mauritania\" >Mauritania<\/option><option value=\"Mauritius\" >Mauritius<\/option><option value=\"Mayotte\" >Mayotte<\/option><option value=\"Mexico\" >Mexico<\/option><option value=\"Micronesia\" >Micronesia<\/option><option value=\"Moldova\" >Moldova<\/option><option value=\"Monaco\" >Monaco<\/option><option value=\"Mongolia\" >Mongolia<\/option><option value=\"Montenegro\" >Montenegro<\/option><option value=\"Montserrat\" >Montserrat<\/option><option value=\"Morocco\" >Morocco<\/option><option value=\"Mozambique\" >Mozambique<\/option><option value=\"Namibia\" >Namibia<\/option><option value=\"Nauru\" >Nauru<\/option><option value=\"Nepal\" >Nepal<\/option><option value=\"Netherlands\" >Netherlands<\/option><option value=\"Netherlands Antilles\" >Netherlands Antilles<\/option><option value=\"New Caledonia\" >New Caledonia<\/option><option value=\"New Zealand\" >New Zealand<\/option><option value=\"Nicaragua\" >Nicaragua<\/option><option value=\"Niger\" >Niger<\/option><option value=\"Nigeria\" >Nigeria<\/option><option value=\"Niue\" >Niue<\/option><option value=\"Norfolk Island\" >Norfolk Island<\/option><option value=\"Northern Mariana Islands\" >Northern Mariana Islands<\/option><option value=\"North Korea\" >North Korea<\/option><option value=\"Norway\" >Norway<\/option><option value=\"Oman\" >Oman<\/option><option value=\"Pakistan\" >Pakistan<\/option><option value=\"Palau\" >Palau<\/option><option value=\"Panama\" >Panama<\/option><option value=\"Papua New Guinea\" >Papua New Guinea<\/option><option value=\"Paraguay\" >Paraguay<\/option><option value=\"Peru\" >Peru<\/option><option value=\"Philippines\" >Philippines<\/option><option value=\"Pitcairn Islands\" >Pitcairn Islands<\/option><option value=\"Poland\" >Poland<\/option><option value=\"Portugal\" >Portugal<\/option><option value=\"Puerto Rico\" >Puerto Rico<\/option><option value=\"Qatar\" >Qatar<\/option><option value=\"Republic of the Congo\" >Republic of the Congo<\/option><option value=\"Romania\" >Romania<\/option><option value=\"Russia\" >Russia<\/option><option value=\"Rwanda\" >Rwanda<\/option><option value=\"Saint Barthelemy\" >Saint Barthelemy<\/option><option value=\"Saint Helena\" >Saint Helena<\/option><option value=\"Saint Kitts and Nevis\" >Saint Kitts and Nevis<\/option><option value=\"Saint Lucia\" >Saint Lucia<\/option><option value=\"Saint Martin\" >Saint Martin<\/option><option value=\"Saint Pierre and Miquelon\" >Saint Pierre and Miquelon<\/option><option value=\"Saint Vincent and the Grenadines\" >Saint Vincent and the Grenadines<\/option><option value=\"Samoa\" >Samoa<\/option><option value=\"San Marino\" >San Marino<\/option><option value=\"Sao Tome and Principe\" >Sao Tome and Principe<\/option><option value=\"Saudi Arabia\" >Saudi Arabia<\/option><option value=\"Senegal\" >Senegal<\/option><option value=\"Serbia\" >Serbia<\/option><option value=\"Seychelles\" >Seychelles<\/option><option value=\"Sierra Leone\" >Sierra Leone<\/option><option value=\"Singapore\" >Singapore<\/option><option value=\"Slovakia\" >Slovakia<\/option><option value=\"Slovenia\" >Slovenia<\/option><option value=\"Solomon Islands\" >Solomon Islands<\/option><option value=\"Somalia\" >Somalia<\/option><option value=\"South Africa\" >South Africa<\/option><option value=\"South Korea\" >South Korea<\/option><option value=\"Spain\" >Spain<\/option><option value=\"Sri Lanka\" >Sri Lanka<\/option><option value=\"Sudan\" >Sudan<\/option><option value=\"Suriname\" >Suriname<\/option><option value=\"Svalbard and Jan Mayen\" >Svalbard and Jan Mayen<\/option><option value=\"Swaziland\" >Swaziland<\/option><option value=\"Sweden\" >Sweden<\/option><option value=\"Switzerland\" >Switzerland<\/option><option value=\"Syria\" >Syria<\/option><option value=\"Taiwan\" >Taiwan<\/option><option value=\"Tajikistan\" >Tajikistan<\/option><option value=\"Tanzania\" >Tanzania<\/option><option value=\"Thailand\" >Thailand<\/option><option value=\"Timor-Leste\" >Timor-Leste<\/option><option value=\"Togo\" >Togo<\/option><option value=\"Tokelau\" >Tokelau<\/option><option value=\"Tonga\" >Tonga<\/option><option value=\"Trinidad and Tobago\" >Trinidad and Tobago<\/option><option value=\"Tunisia\" >Tunisia<\/option><option value=\"Turkey\" >Turkey<\/option><option value=\"Turkmenistan\" >Turkmenistan<\/option><option value=\"Turks and Caicos Islands\" >Turks and Caicos Islands<\/option><option value=\"Tuvalu\" >Tuvalu<\/option><option value=\"Uganda\" >Uganda<\/option><option value=\"Ukraine\" >Ukraine<\/option><option value=\"United Arab Emirates\" >United Arab Emirates<\/option><option value=\"United Kingdom\" >United Kingdom<\/option><option value=\"United States\" >United States<\/option><option value=\"Uruguay\" >Uruguay<\/option><option value=\"US Virgin Islands\" >US Virgin Islands<\/option><option value=\"Uzbekistan\" >Uzbekistan<\/option><option value=\"Vanuatu\" >Vanuatu<\/option><option value=\"Vatican City\" >Vatican City<\/option><option value=\"Venezuela\" >Venezuela<\/option><option value=\"Vietnam\" >Vietnam<\/option><option value=\"Wallis and Futuna\" >Wallis and Futuna<\/option><option value=\"Western Sahara\" >Western Sahara<\/option><option value=\"Yemen\" >Yemen<\/option><option value=\"Zambia\" >Zambia<\/option><option value=\"Zimbabwe\" >Zimbabwe<\/option>\n                <\/select>\n                <span class=\"form-error\">Champ Obligatoire<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"device_type-wrapper\">\n            <label>Mod\u00e8le de l'appareil*\n                <input type=\"text\" name=\"Device_type\" id=\"device_type-field\" placeholder=\"\" required value=\"\">\n                <span class=\"form-error\">Champ Obligatoire<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"manufacturere_number-wrapper\">\n            <label>Num\u00e9ro de s\u00e9rie*\n                <input type=\"text\" name=\"Manufacturer_number\" id=\"manufacturere_number-field\" placeholder=\"123-456-789\" pattern=\"^([0-9]*-[0-9]*-[0-9]*)$\" required>\n                <span class=\"form-error\">Mandatory field and valid Manufacturer Number<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper\" id=\"request-wrapper\">\n            <label>Raison de la demande*\n                <textarea name=\"Request\" id=\"request-field\" placeholder=\"\" required><\/textarea>\n                <span class=\"form-error\">Champ Obligatoire<\/span>\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"sw-wrapper\">\n            <label>SW de l'appareil\n                <input type=\"text\" name=\"Software_version_device\" id=\"sw-field\" placeholder=\"\">\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"sw_lcd-wrapper\">\n            <label>SW LCD\n                <input type=\"text\" name=\"Software_version_LCD\" id=\"sw_lcd-field\" placeholder=\"\">\n            <\/label>\n        <\/div>\n        <div class=\"input-wrapper input-wrapper--medium\" id=\"last_mainentance-wrapper\">\n            <label>Derni\u00e8re maintenance\n                <input type=\"text\" name=\"Last_mainentance\" id=\"last_mainentance-field\" placeholder=\"\">\n            <\/label>\n        <\/div>\n\n        <div class=\"input-wrapper input-wrapper--large\" id=\"teamviewer-input\">\n          <div class=\"privacy\">\n              <label>\n                  <input type=\"checkbox\" name=\"Teamviewer_session_wish\" value=\"yes\">Je voudrais une assistance \u00e0 distance<br> <em>Cocher cette case pour demander une assistance \u00e0 distance<\/em>\n              <\/label>\n          <\/div>\n        <\/div>\n\n        <div class=\"form__survey__wrapper\">\n                    <\/div>\n\n        <div id=\"submit-wrapper\">\n            <div class=\"inner\">\n                <div class=\"submit\">\n                    <button class=\"btn\" type=\"submit\" value=\"submit\">Envoyer une demande<\/button>\n                <\/div>\n\n                <div class=\"privacy\">\n                    <label>\n                        <input type=\"checkbox\" name=\"input-privacy\" required><p>J&rsquo;ai lu la <a class=\"iubenda-nostyle no-brand iubenda-noiframe iubenda-embed iubenda-noiframe \" title=\"Politique de confidentialit\u00e9 \" href=\"https:\/\/www.iubenda.com\/privacy-policy\/46825472\">Politique de confidentialit\u00e9<\/a> et j&rsquo;accepte le traitement des donn\u00e9es.<\/p>\n\n                        <span class=\"form-error\">Champ Obligatoire<\/span>\n                    <\/label>\n                <\/div>\n            <\/div>\n        <\/div>\n\n        <input type=\"hidden\" name=\"recipient\" id=\"recipient\" value=\"helpdesk@lni-swissgas.eu\">\n        <input type=\"hidden\" name=\"sitename\" id=\"sitename\" value=\"LNI Swissgas FR\">\n        <input type=\"hidden\" name=\"subject\" id=\"subject\" value=\"[LNI Swissgas FR] Richiesta di supporto dal sito\">\n        <input type=\"hidden\" name=\"post_submit_page\" id=\"post_submit_page\" value=\"https:\/\/www.lni-swissgas.eu\/fr\/thankyou\/\">\n        <input type=\"hidden\" name=\"header_title\" id=\"header_title\" value=\"Richiesta di supporto dal sito\">\n        <input type=\"hidden\" name=\"header_message\" id=\"header_message\" value=\"E' stata ricevuta una richiesta di supporto dal sito web\">\n        <input type=\"hidden\" name=\"form_action\" class=\"form_action\" value=\"\/wp-content\/themes\/lniggi\/include\/evo-form\/sendmail.php\">\n        <input type=\"hidden\" name=\"form_is_ajax\" class=\"form_is_ajax\" value=\"0\">\n\n                    <input type=\"hidden\" name=\"Section\" id=\"section\" value=\"Support\">\n        \n        \n        \n    <\/div>\n<\/form>\n\n","protected":false},"excerpt":{"rendered":"<p>Nous sommes pr\u00eats \u00e0 vous aider ! Que ce soit pour un conseil, une installation, une maintenance ou un d\u00e9faut, nous sommes pr\u00eat \u00e0 r\u00e9pondre \u00e0 vos questions, analyser vos besoins et \u00e0 vous assister, en vous proposant des solutions de service adapt\u00e9s. &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"template-basic.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1055","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/pages\/1055","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/comments?post=1055"}],"version-history":[{"count":4,"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/pages\/1055\/revisions"}],"predecessor-version":[{"id":1485,"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/pages\/1055\/revisions\/1485"}],"wp:attachment":[{"href":"https:\/\/www.lni-swissgas.eu\/fr\/wp-json\/wp\/v2\/media?parent=1055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}